Stuart Santos

Skills

Delivered first responsive website in the company within 3 days at no cost (www.aig.co.za)
Set up process to migrate all sites in the region to responsive design within 2 months
Manage all Consumer website builds within EMEA (Europe, Middle East, Africa)
Drove adoption of XML-delivered Female Cancer quotations in Finland
Brought all sites using separate CSS and Javascript files into one main CSS and JS file in less than 1 month
Spearheaded HTML5 forms and responsive landing pages as templates for fast delivery
Built nine responsive email templates for use with Cheetahmail
Project managed transition to One AIG bringing separate consumer and commercial sites into one publication

Build Internet sites for International Units and Intranets for Insurance Departments
Create HTML email templates in Eloqua for Communications Department
Personally launched the most microsites in one year for Europe region in the span of six months
Manage site metrics through SiteCatalyst
Conduct user training for our CMS (Tridion)
Present Internet updates at International Quarterly Meetings
Project manage International sites through two corporate rebranding efforts

Streamlined purchase process with new queue during Holiday Season; 10% customer satisfaction increase
Dealt closely with all employees: Managers, Sales, Technicians

Worked as an intern under Marketing Manager; expanded customer base by 23% through direct mail, email, cold calling
Managed compliance with SLAs and KPIs for top-tier clients
Prepared proposals, bids, cost analysis, maintenance agreements, and internal monthly dashboard with performance metrics